Refund policy

Refund Policy

30-Day Happiness Guarantee
If you're not happy with your purchase for any reason, contact us within 30 days of delivery at elbadigital2025@gmail.com and we'll make it right with a full refund or a replacement.

Damaged, defective or wrong items
Please inspect your order when it arrives. If your item is damaged, defective, or not what you ordered, contact us within 30 days of delivery with your order number and a photo of the item. We'll send a free replacement or issue a full refund.

How to request a refund
Email us at elbadigital2025@gmail.com with your order number and the reason for your request. We'll reply within 1–2 business days with the next steps. For change-of-mind requests, we'll provide return instructions if a return is needed.

Refunds
Once your request is approved, the refund is issued to your original payment method within 5–10 business days. Your bank may need extra time to post it to your account.

Order cancellations
You can cancel your order free of charge before it ships. Contact us as soon as possible and we'll issue a full refund.

Your rights
This policy does not limit any rights you may have under applicable consumer protection laws.

Questions?
Contact us at elbadigital2025@gmail.com.